Privacy Policy

This policy sets out how khrobkrz ("we", "us", "our") collects, uses, stores, and protects personal information provided to us by clients and website visitors. It applies to all personal data processed in connection with our legal services and this website.

We are committed to handling personal information with care and in compliance with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand and other applicable laws.

Who we are

khrobkrz is a family law practice registered in Thailand. Our address is 156/4 Phra Ram 9 Road, Huai Khwang, Bangkok 10310. You may contact us regarding data matters at [email protected] or by telephone at +66 2 478 6391.

What personal information we collect

When you contact us, engage our services, or use this website, we may collect the following categories of personal information:

• Your name and contact details, including telephone number, email address, and postal address
• Information you share about your family or legal situation in the course of consulting us
• Communications between you and our practice, including emails and written correspondence
• Billing information where relevant to the services you engage
• Technical data collected automatically when you visit our website, such as IP address and browser type

How we use your personal information

We use personal information only for the purposes for which it was collected or for purposes directly related to those. These include:

• Providing the legal services you have requested
• Communicating with you about your matter or enquiry
• Preparing, reviewing, and finalising legal documents on your behalf
• Complying with our professional obligations as members of the Lawyers Council of Thailand
• Maintaining records required under applicable law and professional regulation
• Improving the operation of our website and services

We do not use personal information for marketing purposes or share it with third parties for commercial gain.

Legal basis for processing

We process personal data on the following lawful bases under the PDPA:

• Contract performance: Where processing is necessary to provide the services you have engaged us to provide
• Legitimate interests: Where we have a legitimate professional interest in maintaining records and managing our practice responsibly
• Legal obligation: Where processing is required to comply with applicable law or our professional regulatory obligations
• Consent: Where you have expressly consented to a specific use, for example by submitting the contact form on our website

How we share personal information

We do not sell, rent, or share personal information with third parties for their own purposes. We may share personal information in the following limited circumstances:

• With qualified mediators, interpreters, or other professionals engaged on your matter, and only to the extent necessary for that purpose, after informing you
• With courts or government authorities where required by law or where you have instructed us to file documents on your behalf
• With our IT and infrastructure providers, subject to appropriate confidentiality obligations

Legal professional privilege

All communications between khrobkrz and our clients in connection with legal advice are protected by legal professional privilege. This protection applies in addition to our PDPA obligations and means we will resist any disclosure of privileged communications without your consent except where compelled by law.

How long we keep your information

We retain client files and associated personal information for a minimum of seven years from the conclusion of an engagement, as required by our professional obligations. Website enquiries that do not result in an engagement are retained for twelve months. After the applicable retention period, personal data is securely deleted or anonymised.

Your rights

Under the PDPA, you have the following rights in relation to your personal data held by us:

• The right to be informed about how your data is used
• The right to access a copy of the personal data we hold about you
• The right to correct inaccurate personal data
• The right to request erasure of personal data where there is no lawful basis for continued retention
• The right to object to processing based on legitimate interests
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, please write to us at [email protected]. We will respond within thirty days.

Cookies and website tracking

Our website uses cookies and similar technologies to operate correctly and to understand how visitors use the site. Please refer to our Cookie Policy for details of what cookies are used and how to manage your preferences.

Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include restricted access to client files, encrypted email communications where possible, and regular review of our data handling procedures.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when the policy was last revised. We recommend reviewing this page periodically.

Contact

If you have any questions about this policy or about how we handle your personal information, please contact us:

• Email: [email protected]
• Telephone: +66 2 478 6391
• Address: 156/4 Phra Ram 9 Road, Huai Khwang, Bangkok 10310, Thailand